Privacy Policy

Last Updated: 13 February 2026

Introduction

DatOlivo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website datolivo.com or use our inspection services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request inspection services
• Communicate with us via email or phone
• Schedule appointments

This information may include your name, email address, phone number, property address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, certain information about your device and browsing behavior may be automatically collected, including:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

How We Use Your Information

We use collected information for the following purposes:

• To provide and deliver inspection services
• To respond to your inquiries and service requests
• To schedule and coordinate inspections
• To communicate with you about your inspection
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Inspection reports and related documentation are typically retained for a period of seven years.

Your Rights

Under Chilean data protection law, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your information to another service provider

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DatOlivo
18 de Septiembre 301, local 89
Arica, Chile
Email: info@datolivo.com
Phone: +56 9 8745 9048